What is Online Technical Support? Is it different from Remote Technical Support? How do I get it?

We now know what is Online Technical Support and Remote Technical Support. These days it is common for a technician to be in a different corner of the planet and provide you with technical support for your computer! All you need is a working internet connection and the computer technician will remotely connect to your computer using one of the many applications specially designed for that purpose, and fix your computer.

However, before you actually sign up or pay for these services, you will have to take some precautions so that you do not end up losing your hard earned money to some fly-by-night company. What kind of precautions can you, as a customer take to safeguard your interests while getting online technical support for your computer?

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