Image Process Design's Ultera and Its Uses

Image Process Design is a software solution company headquartered in Bloomfield Hills, Michigan.  Founded by Steven Racine in 1991, Image Process Design began designing software specifically to optimize business processes for insurance companies.

While IBM produces business process management software (BPM), insurance companies found that they needed a go-between.  While BPM software is able to optimize and streamline many processes that would otherwise require manual attention, many business process management systems were not able to be tailored on a case-specific basis; while many business processes could be made more efficient, something else was needed for processes that were driven on a case-specific basis.   Because of the specific considerations that go into each individual case, a software application was needed to configure to every different case.